Privacy Policy

Effective Date: January 13, 2025
Last Updated: May 4, 2026

KamGard (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website (https://kamgard.com), use our services, or access our mobile application.

By accessing or using our website or services, you agree to this Privacy Policy. If you do not agree, please do not use our website or services.

1. Information We Collect

a. Personal Information

When you fill out our sales lead form, create an account, or enter into a rental agreement with KamGard, we may collect:

  • Name and contact information (email address, phone number, mailing address)
  • Company or organization name
  • Billing information (processed through our payment processor; KamGard does not store full card numbers)
  • Property addresses and site information
  • Other details you choose to provide

b. Non-Personal Information

We automatically collect certain information when you visit our website, including:

  • IP address
  • Browser type and version
  • Device information
  • Referring website
  • Pages you visit on our site
  • Time spent on pages

c. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve user experience and analyze website performance.

d. What We Do Not Collect

KamGard does not collect Social Security numbers, government-issued ID numbers, health or medical information, biometric data, or any student data or education records.

2. How We Use Your Information

We use your information to:

  • Respond to inquiries and provide support
  • Process sales leads and follow up with you
  • Process rental agreements, billing, and payments
  • Manage user accounts and access to camera feeds
  • Send service notifications, invoices, and support communications
  • Improve your user experience and analyze website usage
  • Comply with legal obligations

We do not use personal information for advertising, marketing to third parties, or selling user data.

3. How We Protect Your Information

We use industry-standard security measures including encrypted data transmission (TLS/SSL), access controls, and firewalls to protect your personal information. Data is stored on secure, US-based servers. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your information with:

  • Service Providers: Trusted third parties that assist in operating our business (e.g., payment processors, cloud hosting providers). These providers are contractually obligated to protect your information and may only use it as directed by KamGard.
  • Legal Compliance: To comply with applicable laws, regulations, or legal proceedings.
  • Business Transfers: In the event of a merger, sale, or transfer of assets, affected users will be notified.

5. Your Rights

Depending on your location and applicable law, you may have the right to access, correct, delete, or opt out of certain uses of your personal information. To exercise these rights, contact us at support@kamgard.com.

6. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those sites. Please review their privacy policies before providing any personal information.

7. Children’s Privacy

Our website and services are not intended for children under the age of 13 and we do not knowingly collect personal information from them. If we become aware that we have collected information from a child under 13, we will delete it promptly.

8. Data Retention

KamGard retains account and business records for as long as necessary to fulfill our service obligations or as required by law:

  • Financial records (invoices, contracts): 7 years
  • Installation and service records: Life of asset + 3 years
  • Signed agreements: 7 years or life of relationship + 3 years, whichever is longer
  • Service ticket documentation: 5 years

Upon termination of a service agreement, we will delete or de-identify personal account data within a commercially reasonable time unless retention is required by law. Written confirmation of deletion is available upon request.

9. Data Ownership

All data associated with a customer’s account — including site information and account records — is owned by the customer, not by KamGard. KamGard will not use customer data for any purpose beyond delivering the contracted service.

10. Data Breach Notification

In the event of a data breach affecting your personal information, KamGard will notify affected customers and applicable regulatory authorities as required by law, identify the scope and cause of the breach, take immediate steps to contain and remediate it, and provide a written summary of what occurred and what actions were taken.

11. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. When we make material changes, we will update the “Last Updated” date and, where appropriate, notify affected users by email or through our platform. Continued use of our services after changes constitutes your acceptance of the updated Policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

KamGard LLC
215 S Wadsworth Blvd, Unit 400 #515
Lakewood, CO 80226
Email: support@kamgard.com
Phone: (407) 205-2768